Shipping Policy

A legal disclaimer

Shipping Times & Processing

All of our products are made-to-order. This allows us to maintain quality and reduce waste.

Processing Time: 2–5 business days
Domestic Shipping Time (U.S.): 5–10 business days
International Shipping Time: 7–21 business days (depending on region and customs)

Processing time begins once the order is confirmed and payment is received.

Shipping Carriers & Fulfillment

We partner with Printful for production and fulfillment. Shipping is handled by reputable carriers such as USPS, FedEx, DHL, or their regional partners, depending on your location.

Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

If your tracking shows “delivered” but you did not receive the item, please contact the carrier directly for resolution.

Lost, Stolen, or Damaged Packages

GhostKit Supply LLC is not responsible for:

Delays caused by the carrier
Packages lost or stolen after delivery is marked complete
Shipping issues due to incorrect addresses provided at checkout
Customs or import delays (for international orders)
Items damaged in transit

If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will work with you to find a resolution.

Shipping Fees & Customs

Shipping costs are calculated at checkout based on your delivery address. International orders may be subject to customs duties, VAT, or import taxes. These fees are the responsibility of the customer and are not included in our product prices or shipping costs.

Incorrect or Undeliverable Addresses

Please double-check your address at checkout. If an item is returned to sender due to an incorrect or incomplete address, we can re-ship the order once additional shipping fees are paid.

Order Changes & Cancellations

Because items are made-to-order, changes or cancellations must be requested within 12 hours of placing your order. After this window, your order may already be in production and cannot be modified.

Questions?

For any shipping-related questions or issues, please contact us at:
📧 ghostkitsupplyco@gmail.com

Last Updated: June 26, 2025